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Performance Evaluation

We provide comprehensive performance evaluation services designed to measure operational efficiency, assess the quality of outcomes, and identify both strengths and weaknesses within the organization. Our evaluation methodology is based on clear analytical frameworks and precise performance indicators that enable organizations to improve productivity and achieve their strategic goals.

Performance Evaluation Framework Definition

Defining the foundations and requirements for performance evaluation.

Evaluation criteria, approved performance indicators and targets, identification of responsible departments, supporting documents required for each indicator, and determination of the target evaluation period.

Starting from 16 hours

Deliverable: Performance Evaluation Framework.

Data and Supporting Evidence Collection

Collecting the evidence and data required for performance evaluation.

Requesting documents and data from the relevant departments for the specified period, receiving and reviewing them for completeness, and obtaining any additional required data or documents when needed.

Starting from 24 hours


Deliverable: Data and Supporting Documents.

Performance Evaluation and Results Analysis

Measuring the level of indicator achievement and identifying gaps and opportunities for improvement.

Evaluating actual results against approved indicators and targets, verifying supporting documents, analyzing achievement levels and variances, identifying key gaps, challenges, and opportunities for improvement, and preparing a detailed report that includes evaluation results, recommendations, and any required updates to indicators, initiatives, targets, or strategic plan components.

Starting from 56 hours

Deliverable: Performance Evaluation Report.

Service Deliverables

The service deliverables include the final Performance Evaluation Report in PDF format, in addition to all supporting files, attachments, and evidence in accordance with the approved scope of work.

Service Overview

We deliver performance evaluation services designed to assess operational efficiency, measure progress toward objectives, and identify areas for improvement using accurate performance indicators.

Client Requirements

  •  Operational data
  •  Strategic plan (if available)
  •  Organizational targets
  •  KPIs
  • Stakeholder interviews
  • Value Delivered

  •  Clear understanding of performance gaps
  • Improved efficiency and productivity
  • Enhanced decision‑making
  • Alignment with strategic objectives
  •  Stronger organizational effectiveness
  • Estimated Consulting Hours

    Starting from 96 hours

    Timeline

    Starting from 12 business days

    Price

    Starting from 15,360 SAR

    We provide multiple channels for requesting our consulting services 

    Request the Service via Email


    Request the Service Through the Website

    You can submit your service request through the form available on our website.

    ​We will respond within 
    3 business days

     

    Service Request

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    Not necessarily. Performance is assessed based on the level of target achievement, its contribution to the organization's objectives, and the resources utilized to achieve it. Exceeding a target may be viewed positively when it generates greater impact and additional value for the organization. However, it may not necessarily indicate good performance if it required resources and effort that could have been directed toward higher-priority areas with greater impact.

    Consideration is also given to cases where targets are set below the organization's actual capabilities, which may indicate the need to review the level of ambition of future targets to ensure they remain challenging yet achievable, while reflecting available capabilities and opportunities and directing resources toward higher-impact priorities.

    يتم تقييم الأداء بناء على البيانات والوثائق الداعمة التي تم الاتفاق عليها مسبقا لكل مؤشر كدليل على الإنجاز. يتم التحقق من الأدلة لضمان صلتها بالمؤشر وفترة التقييم، بالإضافة إلى كفايتها لإثبات النتيجة المبلغ عنها قبل قبولها كجزء من نتائج التقييم.

    يتم تحديد الوثائق والأدلة الداعمة المطلوبة لكل مؤشر مسبقا بناء على طبيعة المؤشر ومنهجية القياس الخاصة به. يجب أن تكون الأدلة مرتبطة مباشرة بالنتيجة المبلغ عنها، وقابلة للتحقق، وقادرة على إثبات مستوى الإنجاز المعلن.

    يتم تحديد بيانات غير مكتملة أو أدلة داعمة ويتم تقديم طلب للطرف المسؤول لتقديم المعلومات المفقودة. إذا لم يكن بالإمكان توفيرها، يتم توثيقها في نتائج التقييم، إلى جانب تأثيرها على القدرة على التحقق من مستوى إنجاز المؤشر.

    يتم تحديد مستوى الانحراف عن الهدف، وتوثيق مبررات الطرف المسؤول والعوامل المؤثرة على الأداء. يتم تحليل الفجوة وتحديد المجالات التي تتطلب إجراء تصحيحيا أو تحسينا لدعم التدابير المناسبة لتحسين الأداء في الفترات المستقبلية.

    التقييم لا يقتصر على قياس نسب الإنجاز. كما يشمل تحليل النتائج، والاختلافات، وأسبابها الأساسية، وتفسيرات الطرف المسؤول. يتم تحديد متطلبات التحسين والإجراءات التصحيحية اللازمة لمعالجة فجوات الأداء وتقديمها في تقرير التقييم.

    تمكن هذه النتائج الإدارة من اتخاذ قرارات مستنيرة بشأن المؤشرات والمبادرات والأولويات الاستراتيجية، مع تحديد الدعم أو الإجراءات اللازمة لتحسين الأداء وتحقيق الأهداف المستقبلية.

    Yes. Evaluation results may reveal the need to enhance certain indicators, targets, initiatives, or implementation mechanisms, and such findings are reflected in the evaluation results and recommendations based on actual performance and changes affecting the organization.

    As a result, evaluation findings can contribute to improving components of the strategic plan or enhancing its implementation mechanisms, helping ensure continued alignment with organizational performance and operational needs.